Delivery from Georgia takes up to 15 business days. You will receive a tracking number. We are not responsible for customs duties or customs clearance fees. If a customer refuses to pay customs charges, the cost of return shipping will be charged to the customer.

We offer several convenient payment options:
• Bank card (Visa, Mastercard)
• Bank transfer (Georgia)
• Other methods may be arranged • Payment is due in full before work on the order begins.
• Custom orders (made-to-order kimono) require 100% prepayment.
• After you place an order, you will receive a confirmation with payment details. • A refund is available only if the item has not yet been shipped.
• No refund is available after shipment.
• Custom-made orders are nonrefundable.

Dry cleaning is the best way to preserve your kimono for years to come. As an alternative, pieces made of cotton, linen, or viscose may be washed in a laundry bag on a gentle cycle with liquid detergent.

If you would like to return a kimono, please do so within 3 days of delivery. The returned item must be in its original condition—unused and unaltered. Once we receive and inspect it, we will issue a full refund within 3 business days. It may take up to 3 additional business days for the funds to be credited. Customers are responsible for return shipping costs.

By placing an order, you agree to the terms above. If you have any questions, contact